Jean-Michel Mailhot

Jean-Michel Mailhot

Facebook™ Ads Veteran🏆
OpeninApp
Works well when it does work... A lot of times the links stop loading randomly and bring to a gateway error, it has happened lots of times on my account and my clients' accounts as well. Their support denies having any issues but we've replicated the error on multiple other browsers when it happens. It's usually fixed within 24h, but it's a mess to deal with as there's nothing you can do about it other than replace all the links in your campaigns temporarily, just to put them all back when it's fixed. They also don't send any notification when it happens, I usually know about it because someone replies to an email saying the links aren't working... I understand bugs but I wish they'd be more honest about this, hence the reason for 2 stars

What needs improvement

gateway error issues (1)lack of error notifications (1)support denial of issues (1)
1 view