They paid for the initial test then did it and mailed it in. Then spike with the Dr and he told me that i was supposed to be mailed a 2nd test to do and then go from there like normal TRT testing is done. Never received the test to do so i can get this done the correct way so i can take care of myself correctly and actually get tested and doesed right by the Dr. Then they wont send me the test and want me to start purchasing without actual results and dose usages or a go ahead from the Dr. So....DO NOT USE THIS COMPANY. They think of the money first and the customer 2nd. Yes business is to make money but this is about peoples health and wellness FIRST not make money first then help the person SECOND. YOURE SUPPOSE TO TEST FIRST NOT GUESS FIRST. Get actual help from someone to get the right dosage and then start and do follow ups.
What needs improvement
poor customer service (7)missed shipments (5)
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