Jared McDaniel

AI Assist by Help Scout — Write better responses, faster

Building a Career in Customer Support — How to advance your career in customer support.

Help Scout — Help desk software for a more human & helpful experience

2016 Customer Support Compensation Study — What do customer support professionals earn in 2016?

Hiring Your Customer Support Dream Team — A 40-page handbook on hiring for support teams.

Wistia's 360 Video — Full support for 360 video, plus awesome stats

Help Scout + SupportKit — Speak to your mobile users with a gorgeous help desk

HelpScout — Simple support system, without all the crap you don't need

Help Scout — Invisible customer support software

Help Scout Beacon — Beacon provides help right where your customers need it.

HelpU by Help Scout — Deliver better customer service