James Roberts

As the Director of Business Systems for the UK's largest home care company, selecting the right tool to manage our form requirements was a critical decision. After a thorough market evaluation, we chose Formaloo, and the results have been nothing short of impressive. Formaloo is marketed as a top-notch customer engagement platform allowing the creation of aesthetically pleasing forms, quizzes, customer portals, and even CRM systems without requiring any coding expertise. Its intuitive interface has been a highlight, making it easy for our team of over 50 users, including 5 admins, to design and develop forms seamlessly. The platform offers a rich feature set that has considerably eased our form management processes. One of the standout features of Formaloo is its robust API functionality. This has not only allowed us to streamline our workflows but also ensured compliance with UK data protection and GDPR laws, a non-negotiable criterion given the sensitive nature of the data we handle. Formaloo's customer service is another area where the platform shines. The responsiveness and support from the Formaloo team have been commendable, helping us resolve any issues promptly. Moreover, Formaloo has received positive nods from various review platforms with ratings hovering around 4.8, showcasing its ease of use, customer service, and feature richness. However, like any platform, it has room for improvement. Some reviews pointed out the need for more options concerning currency and payment gateways, although minor issues with date fields were being addressed by the team. In summary, Formaloo has proven to be a reliable and user-friendly solution for our form management needs. Its adherence to UK legal frameworks and stellar customer support makes it a viable choice for any organization looking to optimize its form management processes while ensuring data security and compliance.