The idea of AI chatbots for businesses remains promising. ChatNode's execution leaves much to be desired. Its user interface feels hastily assembled and lacks the polish expected from a premium service.
Customer support is another significant letdown. Response times that stretch into days are simply unacceptable for a tool that's meant to streamline business operations.
The pricing structure is equally disheartening. ChatNode appears to be charging top dollar for features that are offered by competitors at far more reasonable rates. It gives the impression of a company more focused on maximizing profits than delivering value to its customers.
Given these shortcomings I'd be hesitant to recommend ChatNode.
What needs improvement
slow customer support (2)pricing structure (4)polished user interface (1)
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