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Jakub Budzyńskileft a comment
As a product and UX guy here, I use Request Video as a persistent nudge for feedback. Whenever I have the chance to schedule a user testing session, I always offer an alternative: Zight Video Reply. Users don’t need to install a single thing. They can start explaining their issues, goals, and motivations within seconds. The friction is practically zero. It’s especially awesome for users across...
Zight Customer Support HubClose tickets faster with automated video support
Speed up support with screen recordings, GIFs & screenshots in Zendesk, request videos from customers, and get AI-powered summaries & SOPs. Join the waitlist for our new Record Video feature—faster replies, happier customers!
Zight Customer Support HubClose tickets faster with automated video support
Transform productivity by turning videos into AI-powered transcriptions, SOPs, bug reports, and more. With one-click sharing, smart categorization, and editing, it streamlines workflows. Try it free until 3/31/25 and experience the difference!
Zight Smart ActionsTurn videos into step-by-step guides