I am extremely disappointed with N26’s handling of my missing funds. Over two weeks ago, I liquidated an ETF, and the money has still not been credited to my account.
Despite contacting customer support several times, I have only received vague responses and empty promises to escalate the issue. The lack of transparency, urgency, and accountability is unacceptable for a bank.
This experience has been frustrating and unprofessional, and I am now forced to consider escalating the matter to financial authorities. I cannot recommend N26 to anyone who values reliable customer service or secure banking.
What needs improvement
poor customer service (10)lack of transparency (6)
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