All activity
Ticket management
Track and organize customer requests with statuses, priorities, and categories. Link tickets to orders for complete context.
Team collaboration
Assign tickets to agents, add internal notes, and manage permissions. Keep everyone aligned without external tools.
Email replies
Customers reply to tickets via email. Responses sync automatically - no portal login required.
Response templates
Save common responses and reuse them. Track which templates work best with usage analytics.
Creators HelpdeskA modern, lightweight helpdesk for Shopify merchants