Isness Oneness

Hi there, First of all, thank you for creating such an amazing tool—I'm genuinely grateful for it. The interface and concept are impressive, and it's been a wonderful experience so far with the paid version. however I’m facing a few issues with the platform: My video is stuck in the “creating” stage, and I’m unable to do anything with it. Under language preferences, I can only see English and Chinese, but I saw in your tutorials that other languages like Hindi are also available. These options are missing for me. Similarly, I don’t see options for voiceovers, sound settings, or more than 10 scenes. tried all the truble shooting still facing the same issue Could you please look into this and guide me on how to fix it? Thank you.