Hal Gottfried

You're the kind of operator who walks into a fast-growing company and within two weeks has clocked exactly where the system is leaking. Maybe you've been a chief of staff. Maybe you've integrated an EOS practice. Maybe you've owned ops at a scaling agency or B2B SaaS. Maybe all three.

This seat is the highest internal force multiplier we'll hire this year. The job is to take what's currently in the founder's head and turn it into a system the whole team runs without him in every loop.

What You'll Actually Do

• Design and run the operating cadence: standups, weekly reviews, sprint rhythm, monthly planning

• Own cross-functional project management any initiative touching 2+ functions runs through you

• Steward tooling: pick the right tools, set them up, train the team, keep them clean

• Hold the documentation discipline: every decision logged, every milestone captured, every SOP written

• Scope operational projects: licensee onboarding automation, team scaling plan, vendor coordination

• Be the cross-functional owner ensuring licensee delivery cadence with the CS lead

• Surface slips before they hurt; surface compounding wins before they get lost