Haj M

Haj M

Business Owner
The most frustrating experience I have ever had! The software is definitely impressive and has a lot of potentials, but I would caution to only invest in it if this ISN'T a critical piece of your business operations. My Experience: 1. I recently began using Formaloo with high expectations of its ability to create powerful and useful forms. I was excited by its vast array of features and options and thought I had stumbled across a great tool. However, my excitement was short-lived as I began creating my forms. Almost every form I created had an unforeseen bug or issue. I can't even publish or use my forms because it's unusable to anyone using it. I believe the product is potentially great, but the unreliability of the forms I created leads me to suggest that Formaloo is best avoided until its buggy issues can be resolved. 2. I have had the misfortune of dealing with this company's customer service, and it has been an absolute nightmare. Their support system is completely disorganized and they are completely unsympathetic to their customers who are trying to get their issues resolved. The response time is also laughable at best. It's clear to me that this company does not value its customers or their time, and I would not recommend you rely on them to solve your issues. 3. At 4 attempts out of 4, you've reached a familiar yet exasperating place - you've created 4 Formaloo using the platform and all 4 have considerable bugs. You wonder why you even bother. You've paid your dues, yet it feels like the platform isn't delivering on its promise. Then the questions start: What value am I getting? Am I getting any value at all? Are they really here to help me or are they just taking my money? You can't help but feel like you're being taken advantage of, yet it's hard to turn away from the potential that glowing promise of success. 4. I thought I had made a great investment; it had the potential to be the best of its kind. But when I went to reap the rewards, I found myself in the middle of a nightmare. The product was a disaster, and its support was even worse - I kept hitting roadblocks wherever I turned. No matter what I did or whom I asked for help, I couldn't move forward. It was maddening and disheartening, especially after putting all my hopes and energy into this investment. I felt like I was stuck in an endless cycle of frustration, disappointment, and dashed dreams. 5. Navigating the UI of the software felt like walking through a dark and mysterious labyrinth, the kind of place where you could easily get lost and never find your way out. With each dead-end, I felt more and more frustrated. On top of that, the bugs were making everything even more difficult – it was impossible to distinguish between a feature that wasn't working properly and one I simply didn't know how to use. With frustration slowly taking over hope, my only hope was to seek the help of customer support–a daunting task I wasn't looking forward to.

What needs improvement

unresponsive support (3)buggy software (4)unreliable performance (2)UI design issues (3)