Gruxly

Eklipse claims its software can automate content creation and create stunning visuals but I tried it for a few days and was disappointed in its results. All the clips were either too long, out of sync or missing text automation and so required manual editing. I found I was investing as much time, or even more editing clips for TikTok/YouTube and had less control over the contents. Some things I added/removed via the platform kept reappearing and often resulted in another thing breaking. I reached out to the support team for a refund but they refused and said it’s against their terms of service, which I found ludicrous! This was against my country’s consumer rights and hence I was able to file a credit card dispute and claim the money back. How can a service not offer a free trial or comply with the Consumer Rights Act? I tried for days to contact a staff member via their Discord, but found it to be plagued with bots and scammers who kept adding and messaging me. However, following the refund Eklipse (themselves) reached out to me to apologise and enquire what had influenced my decision, hoping to receive my constructive feedback and sign me back up (but it was too late). Red flags: most reviews are paid for (hence banned on trustpilot), no listed team on website, no LinkedIn, no listed company number/address, no refunds, no free trials and they use your data for marketing purposes.