used
Very poor customer service. It's almost 2 months I raised claim and submitted all the required documents also insurer completed physical verification but still there is no update about the reimbursement. Every time when I contact Onsurity team they just give a same answer with new date since last one month.
I recommend always buy the insurance directly from the insurer company but NEVER through Onsurity.
What needs improvement
poor customer service (2)slow claim settlement (2)
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