Geoffrey Keating

Geoffrey Keating

IntercomIntercom
Senior Editor, Intercom
546 points
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Geoffrey Keatingleft a comment
Super smart idea. Congrats on the launch and Series A!
Attio
AttioCustomizable, collaborative CRM for startups
Geoffrey Keatingleft a comment
Love it! <3 Do you ship to Ireland?
This T-Shirt Company Does Not Exist
This T-Shirt Company Does Not ExistT-shirts designed by AI, made for real humans
Geoffrey Keatingleft a comment
Nice! Will be using this for my presentations right away.
ChartifyCreate beautiful and fun Charts for your pitch-decks

The Beginner’s Guide to Real-Time Sales walks you through the fundamentals of implementing a real-time experience in three simple steps: acquire, qualify and convert. It offers tips on how you can define your ideal customer, what data you should be collecting and how to navigate your live chat conversations.

The Beginner’s Guide to Real-Time Sales
The Beginner’s Guide to Real-Time SalesStart building a live chat sales channel

So, you’ve figured out how to attract a bunch of traffic to your website — nice job!

Now comes the tricky part: sorting through all of that traffic to honing in on those that are actually interested in buying your product.

The 21st Century Guide to Lead Qualification is our guide to help you talk to your most valuable website visitors.

The 21st Century Guide to Lead Qualification
The 21st Century Guide to Lead QualificationFind the best quality leads, fast.
Geoffrey Keatingleft a comment
This looks so good - kudos to Elad and all the Stripe Team. Can't wait to read 😍
High Growth Handbook
High Growth HandbookA book on scaling a startup into a global brand by Elad Gil

The Growth Handbook is packed full of practical advice on how to rapidly grow your business. It features interviews with Intercom executives as well as people who have built some of the software companies we most admire.

The Growth Handbook
The Growth HandbookTried & tested strategies for growing your business

Getting marketing right is one of the toughest challenges facing startups today. Check out our all-new print and audio versions of Intercom on Marketing to hear how we waded through the noise and you can too.

Intercom on Marketing
Intercom on MarketingThe marketing book for startups, now in print and audio

The Customer Retention Starter Kit is full of actionable customer retention strategies to help grow your business. It's based on Intercom's experience helping Intercom thousands of companies avoid the heartache of churn, and now we're sharing that in an easy to follow Starter Kit.

The Customer Retention  Starter Kit
The Customer Retention Starter KitStop customers slipping away. New from Intercom.

Learn best practices for targeting the right customers, crafting the perfect message and speeding up your sales cycle with proactive live chat messages.

An Intercom guide to live chat for sales
An Intercom guide to live chat for salesCraft messages that turn visitors into leads.

Intercom on Marketing is packed with ideas, suggestions and lessons from across the entire spectrum of marketing, from messaging to monetization, that we learned over the last 6 years, as we grew from 0 to over 20,000 customers.

Intercom on Marketing
Intercom on MarketingThe marketing book for startups

Customer engagement is the key to happier, more active users of your product. This book provides actionable messaging strategies to help you drastically improve customer engagement and grow your business.

Intercom on Customer Engagement
Intercom on Customer EngagementCreate messages that drive ongoing engagement

Intercom on Customer Engagement is the newest book from the good folks at @Intercom. It provides actionable messaging strategies to help improve customer engagement and grow your business.

Intercom on Customer EngagementA book on how to create messages that drive engagement
Geoffrey Keatingleft a comment
Looks fantastic - kudos to all behind it!
Quartz: The Objects that Power the Global EconomyA book of art, journalism, and radical economic change.
Intercom on Starting Up
Intercom on Starting UpA book about growing a startup
Intercom on Onboarding
Intercom on OnboardingConvert today’s signups into tomorrow's successful users
Inside Intercom - Paul Adams
Inside Intercom - Paul AdamsIntercom's VP of product on building awesome products