Your Shopify customers make mistakes after checkout. Wrong address, wrong size, wrong quantity. Instead of emailing support and waiting for a reply, shoppers can fix orders themselves from the Thank you and Order status pages. Merchants control which edit types are allowed and set a time window for how long orders stay editable. Every edit/cancellation is logged in the dashboard. Customers can also download PDF invoices for their orders. Works with all Shopify plans and Markets.
Fundamental Order Editing Shopify App Let customers edit and cancel orders without support ticketJun 2026
