•1 review
Great support and helpful advice. I had issues with my streams either not starting or getting cut off after a few minutes. I contacted support, and I have to give a big shout-out to Alina. She didn’t just send me links to the knowledge base but took the time to explain exactly what I needed to optimize in my files and how to properly set up the stream parameters. Turns out the issue was with my frame rate and bitrate settings. After optimizing everything with the built-in tool, it worked perfectly. Huge thanks for the excellent support.
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