I don't know if you've been in this situation. You have some users, maybe a few dozen, maybe a few hundred. But they're silent. You don't know where they came from. They just use your product quietly and never say a word. Then one day they leave. Churn. Gone. And you have no idea why. I don't know about you, but I've been through exactly this. And it made me keep thinking: if I could just catch users in the moment, right when they're actually experiencing the product, and understand what they're feeling and thinking at that exact second, maybe I'd find out what's broken before they walk away. So I built https://founderping.app The idea is simple. At any moment you choose, a little widget pops up inside your product basically your clone. It carries your curiosity, asks the questions you'd ask, talks to your users by voice or text. And it actually has the time to sit down and have a real conversation with every single one of them. Because let's be honest, you don't. 2 lines of code on web. SDK for mobile. Matches the user's language automatically. I'm in beta right now, recruiting a small group of founders to run it on their real users. Free Pro access, no billing, cost on me. If you've got a SaaS with reasonable number of users and want to understand them better without chasing every single one manually, drop a comment. Even if you try it for 10 minutes and tell me it's bad, that's useful.
