This product aims to be the first line of inquiry for tenants in Wales who need urgent access to housing advice and information, similar to what is offered on websites like Shelter Cymru (Wales), but more personalized, direct, and with document editing features to go about tasks such as drafting emails to landlords, reflecting on documents, and more. It is free and easy to use. It does not provide legal advice, but rather information to empower tenants in Wales.