I’ve used this app religiously for nearly a year because the core idea is strong. The AI-powered editing suggestions for transcripts are helpful in theory, and the built-in templates are a great entry point, especially for beginners.
But over time, the limitations start to show. The AI just isn’t as capable or flexible as some of the larger language models available, which means I often have to leave the app to finish editing or logging my voice memos elsewhere.
More frustrating, though, are the recent bugs that have made the app nearly unusable. And when I reached out to support? Radio silence.
Given the price of a yearly subscription, I expected more.. both in terms of feature evolution and basic customer support.
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