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Felix Exnerleft a comment
Brilliant resource---it's super important to amplify customer voices if you care about retention and adoption! Users are stickier when their voices are used to guide product decisions, and a more efficient user feedback flow leads to better ASO.
Rating RecipesHow the top apps ask for ratings and reviews
Felix Exnerleft a comment
In addition to the other responses, if you have already created an online community, it helps to analyze your communities communication to track the issues they are talking about. Not all issues/bugs are trackable via tracking software or are reported by users. We built an analytics tool called Appsedia to simplify that process. Let me know if you'd like to see a quick demo.
What app do you guys use for tracking users' bugs (product defect)?
Pierre KrausJoin the discussion
Felix Exnerleft a comment
Hey Ben, I wondered what kind of tools you are using on your day-to-day basis to stay up to date and connected to your community?
I'm Ben Lang, Head of Community at Notion. AMA 👇
Ben LangJoin the discussion
Listen to, learn from, and champion your product's users no matter where they congregate online. Nurture your community and elevate their voices so that you can make social-data-driven decisions and unlock network effects.
Appsedia 2.0Harness the power of your community
Appsedia is a tool that collects customer reviews from various digital sources and applies data science techniques (sentiment analysis and topic modeling) to give mobile apps a Social Health Score. Our mission is to turn social chatter into actionable insights
AppsediaTurn social chatter into actionable insights
Felix Exnerleft a comment
In 2010 I launched a game called "Bionic Battle Mutants" on Kongregate (when the Flashplayer was still a thing) :)
How did you make your first $ on the internet?
Sydney CohenJoin the discussion
Appsedia is a data analytics web app that allows you to gain insights from customer reviews and social media discussions to make powerful decisions based on machine learning models. Start your free trial today!
Appsedia - BetaConvert social media chatter into actionable insights