App won’t let me in as it’s blocked by a paywall even though I am paying a subscription. Sent feedback to try and get them to fix this - no reply. I’ve gone through to the website to stop paying for something I can’t use and it’s now saying my password is wrong even though it’s saved and hasn’t changed. Tried to click reset password and it’s not sending me emails to get back into my account even though I know the email is right because I get other emails from focus bear. Feel a bit like I might’ve been scammed here and I can’t stop my subscription!!!
What needs improvement
subscription issues (1)responsive support (1)
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