Ed Lax

I purchased a lifetime license with high expectations, but the experience has been disastrous. GitScrum has arbitrarily changed the license terms, rendering it almost useless as essential features are now behind a paywall. Many users, including myself, are forced to pay a monthly subscription to access our own stored data. This not only seems like a scam but also shows a total lack of respect toward loyal customers who supported the platform in its early days. The service is now practically unusable, with invasive ads and limited features. The data retention policy, which now requires additional payments to maintain access, is unacceptable. Additionally, customer support is deficient and unhelpful, taking days to respond and dismissing legitimate complaints. Technically, the site is slow, riddled with errors, and the user interface is not intuitive. All of this, combined with virtually non-existent customer service, makes GitScrum not worth it. I feel deeply disappointed and defrauded by the poor management and commercial decisions of this company. I do not recommend GitScrum to anyone and suggest looking for more reliable and professional alternatives. The company has lost all credibility and it is better to avoid investing time and money in such an unstable and poorly managed platform.