used
Purchased the device, but it took 4 months to arrive. Customer service only responded to my inquiries when I threaten to report transaction as fraudulent. Finally received 2 devices. One does not work. Customer service responds intermittently with ineffective solutions. Have pressed them to replace device (I also purchased protection plan). They have simply stopped responding. Device does not function as advertised. DO NOT PURCHASE.
What needs improvement
poor customer support (8)delayed shipping (2)faulty units (8)
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