About
I help founders stop drowning in operational chaos which includes CRM setup, support workflows, and automation that actually work without babysitting. 17+ years in people-facing roles. I cut response times, clear backlogs, analyze customer conversations to catch churn before it happens, and recommend the CRM that fits your team — not the one with the biggest marketing budget. Tools I live in: Freshdesk · Zendesk · HubSpot · Notion · Pipedrive Your Tools not mentioned here? I learn fast. If your Support queue is a mess, your CRM a glorified spreadsheet or your customers are leaving and you don't know why? That's my problem to fix.
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