Ebikere Sonia Ngwobia

Ebikere Sonia Ngwobia

CRM & Support Ops Specialist
#95358911 follower21 following
✨ 3 day streak
#8,117Last month
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About

I help founders stop drowning in operational chaos which includes CRM setup, support workflows, and automation that actually work without babysitting. 17+ years in people-facing roles. I cut response times, clear backlogs, analyze customer conversations to catch churn before it happens, and recommend the CRM that fits your team — not the one with the biggest marketing budget. Tools I live in: Freshdesk · Zendesk · HubSpot · Notion · Pipedrive Your Tools not mentioned here? I learn fast. If your Support queue is a mess, your CRM a glorified spreadsheet or your customers are leaving and you don't know why? That's my problem to fix.

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Forums

Xaloia AIp/xaloia-aiRobert Adrian Knippelberg•

8d ago

Why Most AI Feels Cold — And What We Did Differently at Xaloia

A lot of AI today is impressive. Fast. Capable. Technically brilliant. And yet it often feels empty. Transactional. Predictable. Easy to forget. We spent a lot of time asking why, and the conclusion was simple: most AI is optimized for answers, not connection.

So we designed Xaloia differently. Instead of just chat, we built conversational avatars that respond with voice, tone, and presence. Not as a gimmick, but as a psychological layer. Because humans don t just process information we respond to rhythm, emotion, and subtle cues.

That s where things start to change. Conversations feel more natural. Engagement lasts longer. Users come back, not just because it s useful, but because it feels right. The interaction stops being purely functional and starts becoming something people actually enjoy.

Product Huntp/producthuntfmerian•

2mo ago

Hiring? Looking for work? [Startup Roles April 2026]

Building a team or want to join a startup?

Founders, teams, and startups drop a comment if you're hiring.

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