Ursula Lily

Ursula Lily

Co-founder of Thamaanii
7 points
Albato is an affordable alternative to Pabbly or Zappier. Though it does not offer as many integrations as its competitors, the price makes it accessible for all levels of users. Also the ability to create custom integrations is a significant advantage. However the custom app integrator is very complex to use and has a learning curve. I am not convinced non technical users will manage. Even for technical users, we really need more videos on how to use it for more complex integrations. The user interface is intuitive and easy to navigate. They have created an academy to learn how to use the tool. One huge drawback is the way they count operations that consumes high volume extremely fast. I hope they reconsider their strategy, as many engaged users have urged them to do so many times. Also they really should invest in a ticketing system to handle user-related issues as a small chat window is really not indicated to keep track of all the issues. Even so I believe as the number of integrations increases this tool is going to be a real gem, and I'll be glad to have purchased it.

What's great

user-friendly interface (68)affordable pricing (32)learning resources (13)Zapier alternative (42)custom app integrator (27)

What needs improvement

limited integrations (10)complex setup (3)learning curve (12)operation counting issues (5)
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