Kissmetrics is a premier Customer Engagement Automation (CEA) platform enabling you to discover your best users, understand what makes them great, and make more of them.

With CEA, you’ll get behavioral analytics, segmentation and engagement solution all in one place.

User engagement is the lifeblood of any SaaS business, but there is really no easy way to quantify it. Sherlock allows all SaaS businesses to (a) score the engagement of their users, accounts and segments; and (b) ship that score to all their important operational tools.

Sherlock <> Intercom integration is the only way to integrate user and account-based engagement scores into your Intercom workflows.