Dominik Schmidt

novofon is a very solid AI phone assistant that does exactly what it promises. Setup is quick, call handling feels natural, and the pay-per-use pricing is refreshingly transparent — no subscriptions or hidden fees. It’s especially useful for small teams that don’t want to miss calls outside business hours.

One small downside is that some descriptions and settings could be more self-explanatory, especially during the initial setup. A bit more in-product guidance would make the first experience even smoother.

Choose novofon if you want a powerful yet transparent AI phone assistant.
novofon offers a true pay-per-use pricing model with no subscriptions, no packages, and no lock-in — you only pay when the AI actually handles a call.

Beyond pricing, novofon provides a wide range of features, including call routing, summaries, escalation to humans, and API integrations to connect with your existing tools and workflows. Setup is straightforward, customization is flexible, and customer support is responsive and hands-on.

Built in Germany with a strong focus on data protection, novofon is ideal if you value flexibility, rich functionality, and clear pricing without complexity.

Yes. Complex intents can be escalated seamlessly to a human.
If the AI detects a request it cannot confidently handle, the call can be transferred to a human or forwarded based on predefined rules. This ensures callers are always handled appropriately without breaking the conversation flow.

novofon uses a simple pay-per-use pricing model. Calls are charged at 10 cents per minute. There is no subscription, no package, and no long-term commitment. You only pay when the AI actually handles a call. A phone number is required for operation and may incur separate costs. Pricing is transparent and usage-based.

Yes. Voice, tone, and brand-specific vocabulary can be customized.
You can define how the AI speaks, adjust its tone of voice, and teach it your brand terminology so conversations match your brand and communication style.