Dmitrii Orlov

Evolvoom is an AI customer retention platform for ecommerce brands that want their customers to feel genuinely remembered and cared for. It connects to your store, understands each customer’s journey, and sends messages that feel like they were written just for them - not broadcast to a list. Beyond email, Evolvoom AI now can reach out and have conversations via SMS too, recommending products, bringing people back to their carts, and answering questions in a warm, human way.

Most Shopify stores lose 70% of buyers after first purchase. Evolvoom uses AI to bring customers back automatically after their first purchase. It learns what each customer bought, analyzes their behavior, and recommends products they’re most likely to buy next. The AI sends personalized emails and SMS, answers customer questions, and continues the conversation naturally. When the customer is ready, it shares discounts synced directly from your store to guide them toward another purchase.