dianne cruz

AVOID THE SCAMS FROM EZHIRE. WE USED THIER SERVICE TWICE. THE FIRST TIME WASN’T THE BEST BUT OKAY AND WE THOUGHT WE COULD GIVE IT ANOTHER TRY. SO THE SECOND TIME WE HIRE THEM OUR EXPERIENCE WAS A NIGHTMARE HUGE DISASTER. WE SCHEDULED THE CAR FOR PICK UP AT 4PM AS WE HAVE TO BE SOMEWHERE BEFORE 6PM, AND THEY FAILED TO BE ON TIME SO WE NEEDED TO GO AND PICK UP THE CAR AS WE ARE PICKING UP THE CAR THE STAFF AT THE LOCATION HAS CLUELESS ABOUT THE PICK UP IT WAS VERY FRUSTRATING TO TALK WITH THE CUSTOMER SERVICE ZERO CUSTOMER SERVICE. 3DAYS AFTER USING THE CAR WE SCHEDULED FOR PICK UP AN HOUR BEFORE I HAD TO GO CATCH MY FLIGHT. AGAIN THEY FAILED TO COME ON TIME I HAD TO CALL THEM COUNTLESS TIME TO ASK WHERE THE DRIVER IS AS I NEEDED TO LEAVE NO ONE SHOWED UP. COMMUNICATING WITH CUSTOMER SERVICE WAS THE MOST PAINFUL PART OF MY EXPERIENCE. AND 3WEEKS LATER THEIR CHARGED MY CREDIT CARD FOR 84AED SAYING ITS FOR THE FUEL I GOT THE GOT WITH 4lines fuel and return with the same. Honestly this company knows absolutely nothing but to give nightmares there are way better car rental companies in DUBAI like QUICK LEASE CAR RENTAL, SELFDRIVE CAR RENTAL, CARS24 DUBAI AND MORE. AVOID EZHIRE AND SAVE YOURSELF A HASSLE.