used
Signed up and received equipment. Before beginning you need to schedule either a video or phone call, we opted for the phone call and received a date and time to expect the call. They did not call, so we scheduled a second time. We received an email reminder of the new date and time. Again, no call. It sounds like it could potentially be a great program, but there needs to be quality people on the other end for it to succeed. We are boxing back up the equipment and sending back. Waste of time and effort.
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