What's great
Super easy to sync to my SaaS and Shopify pages and has seamless customer interaction! Results are on point and customers can't tell they are speaking to AI!
What needs improvement
Use of API within my SaaS website but owner said he is on this!
Zipchat AIDoes the agent pass full conversation context to humans?
Yes, trigger words I set mean I can easily take over the support tickets, words and phrases like "no AI" and "talk to a human"
How well does it handle multilingual customers?
Pretty good, AssistBot answers in multiple languages!
How does it manage sensitive or PII data?
Secures this data well, haven't had any leaks on my end
Ratings
Ease of use
Reliability
Value for money
Customization
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