used
I’m only giving one star so I can do the review. My wife made a reservation through them and when we got to the address the building was torn down and there was nothing left but an empty lot. When we tried to get them to fix it they said they had to contact the hotel. We told them there was no hotel to call but they insisted that they would have to contact them beforehand. How do they plan on contacting a place that has been demolished?
What needs improvement
poor customer service (14)booking errors (2)
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