David Moon

David Moon

Moonlight
I spent 3 days with tech support to get my hotspot working. I know nothing about tech on phones. In the end they were worthless I figured out the problem on the 4th day myself. I took the phone off automatic carrier selection and tried the other carrier. It worked! Now why didn't they think of that? My amateur tech advice, In CH, USE SALT NOT SUNRISE IF YOU WANT TO HOT SPOT and don't bother calling the loosers at tech support.

What needs improvement

poor customer support (28)