Hone began charging me for subscription services after I used another company (Peak) almost a year before. They bought Peak and just started charging me even though my subscription was inactive. I tried for 3 months to reach someone with no response. Emails, calls, messages sent and nothing back. Had to file a dispute with my bank. I also don't believe their test results. I think these companies are a scam.
What needs improvement
poor customer service (7)subscription issues (3)
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