Most traditional support platforms (Zendesk, Intercom, Freshdesk, etc.) are busy bolting AI onto legacy systems, adding chatbots, auto-suggest, or AI summaries on top of old workflows.
But here s the problem: AI as an add-on can only do so much. It s like putting a smart engine into a horse carriage, the structure itself isn t built for speed.
I believe the future isn t AI-assisted support platforms, but AI-native platforms.
After years of working in customer support, documentation, and automation, I saw the same pain everywhere:
Endless setup time
Fragmented tools
Knowledge always out of date
So I built PromptSupport - not just AI in your support stack, but an AI-native support stack that builds and runs itself. Check https://promptsupport.io.
I m working on PromptSupport, a fully autonomous, AI-native platform that builds and maintains your entire support system from whatever you ve already got.
You drop in product docs, Notion pages, Github repos, Loom demos, or Confluence wikis, etc. - PromptSupport turns them into:
