What's great
I'm a costumer! And let me say some things:
I use it a lot (for my costumers). This not just a service that partners with me! It's almost my best friend! The widgets are amazing! My marketing landing pages got so much easier and faster to launch. Very simple to use, very simple to setup and install. Trust me, it's amazing value for the money!
About support: This team knows that this is the point where costumers stay or leave. And let me put it this way: I'm not going anywhere!
Keep up the amazing work guys! I don't want AI crap apps. I'm sticking with you.
What needs improvement
Just keep up innovation and amazing support. Stay hungry, stay foolish
vs Alternatives
Because it simply works! And if if something is wrong of you need some tweaking... they are really fast and supportive to meet your needs.
So, the short answer is: TRUST