
I had a nightmare scenario with steathwriter.ai which took their support ages to fix and at my expense. It appears 2 accounts were created when we tested this tool out. We tried, results were very very poor, we cancelled, but they charged again, we contacted support and for 2 months and 3 payments later with many of the same screenshots shared and information provide to them they couldn’t find my account. When they said they had cancelled they still charged me. A very blunt and uncaring reply saying we do not give refunds was the summary of my customer uncare. I will look into who owns this company and spread the message that they value money over people. Much better solutions out there available.
What needs improvement
billing issues (1)support issues (1)poor output quality (2)
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