jagdeep

jagdeep

Founder @ Elpino · AI customer support

About

Founder of Elpino (elpino.chat), AI customer support for SaaS products and agencies. One script tag adds an AI agent that answers from your own docs, recognises signed-in users, checks real Stripe and Razorpay payments, can call your own API through MCP, and hands anything tricky to your team with the full context. Love talking to early-stage founders about support, onboarding and getting the first 100 users. Say hi! 👋

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Forums

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1d ago

How do you handle customer support as a tiny SaaS team?

Curious how other small teams handle this.

Most of our support questions were the same few: "how do I set up X", "I paid, why is my plan still free?", "can I cancel?". But the ones that mattered needed real data (payment status, account state).

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