Horrible customer service. You will never get a response from an inquiry. They’ve been charging my card for 2 months past cancellation (I dispute with my bank of course so I don’t even care about that). They lost 2 sets of my labs, 1 being a digital order sent electronically to labcorp. Yet, it was “never in their system”. Take your money elsewhere. This company is so overpriced for something you can easily get anywhere else.
What needs improvement
poor customer service (7)subscription issues (3)overpriced (1)convenient lab options (1)
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