
Incompetent and unethical
* Intake coordinator gave me several pieces of incorrect information as confirmed by others in the organization [incompetent]
* My credit card was charged more than what was discussed with the intake coordinator which was already more than advertised [incompetent/illegal]
*coach and nurse practitioner were both behind on the science (I had to send scientific articles to refute their assertions) [incompetent]
*it took four weeks after prescription was ready and contact information provided for them to send the prescription to the pharmacy [incompetent]
*part of this delay was their attempt to strong arm me into using their expensive pharmacy instead of my preferred local and reasonable pharmacy [unethical bordering on illegal]
What needs improvement
customer service issues (4)billing discrepancies (1)delayed prescription processing (2)slow order processing (2)
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