Christiane Wolf

As a small company, we chose Deel hoping for a streamlined and fair service. Unfortunately, our experience has been anything but positive. Deel’s policies are completely intransparent and seem designed for large corporations, not small businesses like ours. The way Deel groups hundreds of employees under the same company means we’re treated as a large corporation, even though we’re a small team. This has led to unfair overcharging, and when we reached out to customer service for help, they showed zero flexibility or understanding. We were promised credits and adjustments that never materialized, and every interaction felt like pulling teeth. It’s clear that Deel prioritizes profits over supporting their customers, especially smaller businesses. If you’re a small company, I strongly recommend looking elsewhere. Deel’s lack of transparency, inflexibility, and poor customer service make them a poor choice for businesses that need fair and responsive support.