Fathom has saved me so much time during and post meetings through it's clear summaries and action reports which click through to the relevant part of the recording/transcription. It has supported in referencing back but above all, allows me to commit full focus during a meeting to the other person(s) rather than having a constant distraction of writing things down.
The support, if something has gone wrong, has been very responsive, with answers or acknowledgments being received within 24 hours despite the time difference between countries.
What's great
customer support (10)meeting recording (59)action items (41)AI-generated summaries (77)
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