Chris

Chris

Account
Cameo
Hello, I purchased 4 cameos and the requests were all either expired or cancelled. You stated that the hold would be released from my card if I do not receive the cameos, however the charges went through on my bank credit card statement. I see that credits have been issued to my cameo account. I do not want this. I read your website more and saw that we should request refunds through Apple. Contradictory to your initial claims about holds. I attempted to request refunds through Apple and my requests were declined. Please process a refund manually on your end. Order IDs are as follows: 04KLwNv5Q , IHhXM8yxS , nOEwvefCE , ncBfhvROH

What needs improvement

refund issues (1)payment issues (2)unreliable service (4)