Charlos Brat's profile on Product Hunt

About

I enjoy building practical software and exploring new technologies that make everyday work easier. I'm interested in web development, AI-powered tools, and learning how other developers approach challenging problems. Product Hunt is a great place to discover fresh ideas and connect with people who love building things.

Badges

Tastemaker

Gone streaking

Forums

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15h ago

Stop asking churned users, What feature did we miss? Start asking them this instead.

For a long time, our exit surveys and churn emails asked the generic question: "What feature would have made you stay?"

Unsurprisingly, we got useless answers that sent our roadmap in circles.

The moment we changed our churn interviews to focus purely on behavioral timeline ("Walk me through the exact moment today when you thought about opening our tool, but didn't"), everything clicked. We stopped fixing features and started fixing the friction points in their daily schedule.

For those managing paid tiers: What specific questions do you ask during churn interviews that actually reveal workflow mismatch rather than polite excuses?

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1d ago

When standalone utility becomes a barrier, How do you stop users treating your product as optional?

When you're building a niche SaaS, you want your tool to be clean, focused, and distraction-free. But lately, I've noticed that keeping our product standalone is actually what s driving our workflow churn.

If users have to copy-paste data or manually move between their primary workspace and our tool, it eventually gets abandoned the moment things get busy.

For mature founders: At what point did you realize you needed to stop being an independent destination and start embedding deeply into tools like Slack, Notion, or existing IDEs/CRMs? How did that pivot affect your roadmap?

p/chopstick

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6d ago

Chopstick, one week in: what's new + free licenses for feedback calls

Hey everyone!
Thank you for all the support on Chopstick, it's been amazing to see all the love for it! We finished the day on #7!
I wanted to share the updates that have gone out since the release:

Search has improved a lot. With one shortcut you can convert units, do math, view the weather, kill a port or do anything else a widget provides.
Convert, compress or pass files to your agent by just dragging them onto the notch.
Multiple new built in widgets including Clipboard History, Caffeinate and Activity Monitor.
You can view built in and community widgets on https://chopstick.sh/widgets.
Support for GitHub Copilot.

For a quick ask: I would love to see how you set up and use Chopstick. If you do a 20-minute call with me, I'll walk you through setup and listen to your feedback. In return I'll hand you a free license! If you already bought one, I'll refund you.

Join the discord here and send a quick message to #feedback-calls! I'll keep it to the first 10 people.