Charles Musselwhite

DON'T DO IT! I run a 13+ year old digital marketing agency and was super excited to see Elementor launch their Google cloud host platform. My expectation was more of the same GREAT experience we have with other Elementor products. We have paid licenses for an Agency Bundle and an Elementor Pro Expert account. Unfortunately, we've had problem after problem in comparison to our other hosting platform Siteground. Being in the business of websites and hosting for over 13 years we know and understand things happen it is the nature of the business but we don't have a fraction of the challenges we've experienced on Elementor with Siteground. The WORST part in my opinion is the laissez-faire indifference from tech support. We've just had another site go down and when we chatted in to tech support they nonchalantly said they've upgraded this to tier 2 support and NOT to email or send a new ticket AND that due to the holidays it might take longer the usual (1 business day) to even get a reply then they simply disconnected from chat without allowing us to respond or even ask more questions. THAT is HORRIBLE. We are now moving all of our Elementor cloud sites to Siteground were the experience is SIMPLY BETTER and tech support is a valuable benefit.