What's great
I started using Elfsight early last year when I needed a custom map integration. More recently, I was looking for something that could help me build a comprehensive team directory with filtering options for our WordPress site, without bogging it down with plugins. I did my research and found that Elfsight was the best option. Not only is their platform extremely professional-looking on the front end, but the back end is also simple and intuitive to use. The bonus? Every time I have had a question about customizing how we would like things to look, their response time is quick, and they have often supplied me with custom code for our needs. I would highly recommend Elfsight if you need any kind of widget for your website, as they are constantly adding new widgets and seem committed to the customer user experience.
What needs improvement
Keep doing what you're doing!
vs Alternatives
We needed a comprehensive team directory and something that could be filtered. I did a lot of research before deciding on Elfsight. Their platform is easy and intuitive to use, cost-effective, professional-looking, and the customer service has been top-notch, often supplying custom code for a widget to function the way we need it to.
Did multilingual support work reliably for your audience?
Yes
Does the chatbot hand off smoothly to live chat apps?
Yes, any time I have needed live help, the integration has been great.
How easy was installing widgets on Shopify or WordPress?
Yes, really easily