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Carly Cauthenstarted a discussion
Launch day: Trellis — AI-powered customer retention for small businesses
Built an autonomous customer retention system for local service businesses using AI agents. The stack: Claude Agent SDK + customer lifecycle automation + SMS/review workflow. Open customer segment → AI decides action (follow-up, reactivation, review request) → orchestrates outreach → tracks ROI. Why it works: Small businesses lose 30-40% of past customers to silence They don't have time for CRM...
Carly Cauthenleft a comment
"Hi Product Hunt! Carly Cauthen here. I built Trellis because I watched 60% of salons, cleaning companies, and service businesses lose loyal customers to silence—not dissatisfaction. One missed appointment reminder or birthday check-in, and customers ghost. Trellis = your AI employee. Deploy in <1 hour. Here's what you get: Starter ($59/mo): 1 location, 500 contacts, 100 SMS/month, AI-powered...
TrellisYour AI employee for customer follow-ups
Trellis sends personalized AI follow-ups to customers who haven't visited in 60+ days. Rediscover dormant customers, collect Google reviews, and keep customers engaged—all with 1 click.
Pricing:
Starter: $59/mo — 1 location, 500 contacts, 100 SMS/month
Pro: $149/mo (Most Popular) — 3 locations, 2,000 contacts, 500 SMS/month
Scale: $299/mo — 10+ locations, 10,000+ contacts, 2,000 SMS/month
No setup fees, no contracts. No credit accounting—just flat-rate simplicity.
TrellisYour AI employee for customer follow-ups