Brieana LaVigne Tascione

Hello PH! Brie here from Relay. Let me tell you why I am so excited about the launch of CX Builder. As marketers, we tend to talk about the customer journey in broad strokes — learning, buying, onboarding, usage, payment, support. When we’re that unspecific, we're not just missing details, we're missing the entire picture. The truth is, it’s all the little fine points along the customer...