Tobi Kirchherr

We're a (very small) user of LA for some time now, and we keep on being impressed how it really covers all of our support requirement bases. Would be great to see a kind of "internal customer user" tier at some stage (so people who are not using any of the end customer facing tools, but eg only accessing private articles in the kBase), so we could even further centralize internal knowledge...

I am currently "spearheading" for our team to find an easy to use App for knowledge sharing, -transfer and building a "Mini-Wiki-Hub" to eg share vendor agreements pdfs etc. Totally loving Slite, and the structure Channel->Note->rich content would totally be suitable. Only thing currently bugging me there seems to be no deep linking from Slack Desktop app to Slite Desktop app, or am I missing...