I think the app is actually really good. I, inadvertently, purchased it twice and Jumpspeak canceled my earlier subscription and said they couldn't refund it because it was past the 100 days. Why they didn't offer to cancel the most recent refund, I don't know. The bottom line, expect disingenuousness and obfuscation if you're dealing with customer service.
What needs improvement
poor customer service (4)limited refund policy (3)
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